Vital HR Metrics Your Company Should Be Monitoring

24/12/2022 10:45

12 Key Performance Indicators Every HR Department Should be Tracking

When it comes to human resources management, there are a number of key performance indicators (KPIs) that every HR department should be tracking. These KPIs can provide valuable insights into the effectiveness of the HR department's operations, and they can help to identify areas that may need improvement. 

Some of the most important KPIs for HR departments include employee satisfaction, employee engagement, turnover rate, and hiring process time. 

Additionally, HR departments should track the number of complaints received and the percentage of employees who are satisfied with their job.

Other KPIs include the average cost of training per employee, the employee learning curve, and the number of promotions and demotions. 

By tracking these KPIs, HR departments can gain a better understanding of their performance and make sure they are meeting the needs of their organization.

  1. Human Capital Value Added (HCVA)

    In recent years, the concept of human capital value added (HCVA) has gained popularity as a tool for measuring the economic value of human resources. HCVA is calculated by subtracting the cost of human capital from the value of output generated by that human capital. The resulting figure represents the added value that human capital brings to an organization.

    There are a number of advantages to using HCVA as a measure of human resource value. First, HCVA takes into account the fact that human resources are not indefinitely replaceable. Second, HCVA captures the value of human capital in both the short and long run. Third, HCVA can be used to compare the value of human resources across different organizations.

    Despite its advantages, HCVA has a number of disadvantages. First, HCVA is a complex calculation, and it can be difficult to obtain accurate data on all of the relevant factors. Second, HCVA does not account for other important factors such as reputation and brand value. Third, HCVA only captures the value of human resources in the context of the organization, and it does not consider the value of human resources to society as a whole.

    Despite its disadvantages, HCVA is a valuable tool for measuring the value of human resources. By taking into account the fact that human resources are not indefinitely replaceable and that they generate value in both the short and long run, HCVA provides a more accurate picture of the value of human resources than other traditional measures.  
  2. Revenue Per Employee (RPE)

    Revenue per employee (RPE) is a measure of a company's efficiency in generating revenue from its employees. RPE is calculated by dividing a company's total revenue by the number of its employees.

    RPE is a useful tool for companies to use to assess their efficiency in generating revenue. However, the RPE is not without its critics. Some argue that the RPE is too simplistic and does not take into account the quality of the products or services. Others argue that the RPE is not appropriate for all types of companies.

    Despite its critics, RPE is a valuable tool for companies to use to assess their efficiency in generating revenue. By taking into account the number of employees, RPE provides a more accurate picture of a company's efficiency than other traditional measures.
  3. Employee Satisfaction Index

    The employee satisfaction index (ESI) is a measure of how satisfied employees are with their jobs. The ESI is calculated by surveying employees and asking them to rate their satisfaction with a variety of factors, such as their pay, their benefits, and their work-life balance.

    The ESI is a useful tool for companies to use to assess employee satisfaction. However, the ESI is not without its critics. Some argue that the ESI is too simplistic and does not take into account the quality of the products or services. Others argue that the ESI is not appropriate for all types of companies.

    Despite its critics, the ESI is a valuable tool for companies to use to assess employee satisfaction. By surveying employees and asking them to rate their satisfaction with a variety of factors, the ESI provides a more accurate picture of employee satisfaction than other traditional measures.
  4. Employee Engagement Level

    The employee engagement level (EEL) is a measure of how engaged employees are with their jobs. The EEL is calculated by surveying employees and asking them to rate their engagement with a variety of factors, such as their work, their company, and their co-workers.

    The EEL is a useful tool for companies to use to assess employee engagement. However, the EEL is not without its critics. Some argue that the EEL is too simplistic and does not take into account the quality of the products or services. Others argue that the EEL is not appropriate for all types of companies.

    Despite its critics, the EEL is a valuable tool for companies to use to assess employee engagement. By surveying employees and asking them to rate their engagement with a variety of factors, the EEL provides a more accurate picture of employee engagement than other traditional measures.
  5. Staff Advocacy Score

    The staff advocacy score (SAS) is a measure of how much employees feel that their company advocates for them. The SAS is calculated by surveying employees and asking them to rate their company's advocacy for a variety of factors, such as pay, benefits, and work-life balance.

    The SAS is a useful tool for companies to use to assess their level of staff advocacy. However, the SAS is not without its critics. Some argue that the SAS is too simplistic and does not take into account the quality of the products or services. Others argue that the SAS is not appropriate for all types of companies.

    Despite its critics, the SAS is a valuable tool for companies to use to assess their level of staff advocacy. By surveying employees and asking them to rate their company's advocacy for a variety of factors, the SAS provides a more accurate picture of staff advocacy than other traditional measures.
  6. Employee Churn Rate

    The employee churn rate (ECR) is a measure of how often employees leave their jobs. The ECR is calculated by surveying employees and asking them to rate their likelihood of leaving their current job in the next year.

    The ECR is a useful tool for companies to use to assess employee churn. However, the ECR is not without its critics. Some argue that the ECR is too simplistic and does not take into account the quality of the products or services. Others argue that the ECR is not appropriate for all types of companies.

    Despite its critics, the ECR is a valuable tool for companies to use to assess employee churn. By surveying employees and asking them to rate their likelihood of leaving their current job in the next year, the ECR provides a more accurate picture of employee churn than other traditional measures.  
  7. Average Employee Tenure

    The average employee tenure (AET) is a measure of how long employees have been with their current employer. The AET is calculated by surveying employees and asking them to rate their length of employment with their current company.

    The AET is a useful tool for companies to use to assess employee tenure. However, the AET is not without its critics. Some argue that the AET is too simplistic and does not take into account the quality of the products or services. Others argue that the AET is not appropriate for all types of companies.

    Despite its critics, the AET is a valuable tool for companies to use to assess employee tenure. By surveying employees and asking them to rate their length of employment with their current company, the AET provides a more accurate picture of employee tenure than other traditional measures.
  8. Absenteeism Bradford Factor

    The Absenteeism Bradford factor (ABF) is a measure of how often employees are absent from work. The ABF is calculated by surveying employees and asking them to rate their likelihood of being absent from work in the next year.

    The ABF is a useful tool for companies to use to assess employee absenteeism. However, the ABF is not without its critics. Some argue that the ABF is too simplistic and does not take into account the quality of the products or services. Others argue that the ABF is not appropriate for all types of companies.

    Despite its critics, the ABF is a valuable tool for companies to use to assess employee absenteeism. By surveying employees and asking them to rate their likelihood of being absent from work in the next year, the ABF provides a more accurate picture of employee absenteeism than other traditional measures.
  9. 360-degree Feedback Score

    The 360-degree feedback score (360) is a measure of how employees are rated by their peers, superiors, and subordinates. The 360 is calculated by surveying employees and asking them to rate their employer on a variety of factors.

    The 360 is a useful tool for companies to use to assess employee satisfaction. However, the 360 is not without its critics. Some argue that the 360 is too simplistic and does not take into account the quality of the products or services. Others argue that the 360 is not appropriate for all types of companies.

    Despite its critics, the 360 is a valuable tool for companies to use to assess employee satisfaction. By surveying employees and asking them to rate their employer on a variety of factors, the 360 provides a more accurate picture of employee satisfaction than other traditional measures.
  10. Salary Competitiveness Ratio (SCR)

    The salary competitiveness ratio (SCR) is a measure of how employees' salaries compare to the salaries of their peers. The SCR is calculated by surveying employees and asking them to rate their salaries on a scale of 1 to 10.

    The SCR is a useful tool for companies to use to assess employee satisfaction. However, the SCR is not without its critics. Some argue that the SCR is too simplistic and does not take into account the quality of the products or services. Others argue that the SCR is not appropriate for all types of companies.

    Despite its critics, the SCR is a valuable tool for companies to use to assess employee satisfaction. By surveying employees and asking them to rate their salaries on a scale of 1 to 10, the SCR provides a more accurate picture of employee satisfaction than other traditional measures.
  11. Time To Hire

    The time to hire is the amount of time it takes for a company to fill an open position. The time to hire is calculated by surveying employees and asking them how long it took them to find a job.

    The time to hire is a useful tool for companies to use to assess employee satisfaction. However, the time to hire is not without its critics. Some argue that the time to hire is too simplistic and does not take into account the quality of the products or services. Others argue that the time to hire is not appropriate for all types of companies.

    Despite its critics, the time to hire is a valuable tool for companies to use to assess employee satisfaction. By surveying employees and asking them how long it took them to find a job, the time to hire provides a more accurate picture of employee satisfaction than other traditional measures.
  12. Training Return On Investment

    The training return on investment (TROI) is a measure of how employees' training compares to the cost of the training. The TROI is calculated by surveying employees and asking them to rate their training on a scale of 1 to 10.

    The TROI is a useful tool for companies to use to assess employee satisfaction. However, the TROI is not without its critics. Some argue that the TROI is too simplistic and does not take into account the quality of the products or services. Others argue that the TROI is not appropriate for all types of companies.

    Despite its critics, the TROI is a valuable tool for companies to use to assess employee satisfaction. By surveying employees and asking them to rate their training on a scale of 1 to 10, the TROI provides a more accurate picture of employee satisfaction than other traditional measures.
Investing in your staff means investing in your business. Get the most out of your employees by helping them reach their full potential with training and development programs. Let GIC Capital help you find the perfect financial solution for any training requirements. #investinyouremployees #businessinvestment #GICCapital

#GICCapital