The Five Dysfunctions of a Team by Patrick M. Lencioni. Lencioni illustrates the five dysfunctions that undermine teamwork and effectiveness in any organization: absence of trust, fear of conflict, lack of commitment, avoidance of accountability, and inattention to results. #giccapital

Both boom times and recessions come and go, and the toughest businesses weather the storms and come out at the other end fighting fit.